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With the clever use of artificial intelligence (AI), carsharing and bikesharing providers can increase their efficiency, reduce operating costs, and improve user satisfaction. Learn more about why AI makes sense in the sharing business and existing areas of application - from damage management to customer support.

Education

Use AI tools to save time and reduce costs

With the clever use of artificial intelligence (AI), carsharing and bikesharing providers can increase their efficiency, reduce operating costs, and improve user satisfaction. Learn more about why AI makes sense in the sharing business and existing areas of application - from damage management to customer support.

With the clever use of artificial intelligence (AI), carsharing and bikesharing providers can increase their efficiency, reduce operating costs, and improve user satisfaction. Learn more about why AI makes sense in the sharing business and existing areas of application - from damage management to customer support.

Education

Use AI tools to save time and reduce costs

You’re a sharing provider wondering about the feasibility of MOQO in your country? This article explores the practical aspects and benefits of using our platform on an international scale. Gain valuable insights into the challenges of international sharing offers and check how MOQO ensures high quality, even from afar.

Education

Country Checks: Is MOQO Available for me?

Marketing for shared mobility providers is crucial in order to attract new users and remain relevant in a dynamic mobility market. Typical challenges for sharing providers are high barriers to entry for customers and entrenched mobility habits. Effective strategies are needed - from a targeted user approach to emotional storytelling. In this article, we show three best practices for successful marketing.

Education

3 best practices for your marketing as a sharing provider

In a pilot project in Detroit, the US carsharing provider Sway Mobility is turning to remote driving for the first time. Drivers use the app to select the right vehicle from all those available, which is then teleoperated to the station. The aim is to make carsharing as convenient as possible - and for providers to benefit from higher capacity utilization and reduced costs at the same time.

Best Practice

Teleoperated driving in carsharing: More efficiency and higher utilization

This spring, the MOQO network once again came together in Aachen to inspire each other, develop solutions and learn from experts - because the challenges of our time are too great to tackle alone. Together, we addressed the question of what is needed to future-proof individual services and shared mobility as a whole. Keynote speeches on autonomous driving and the key success factors of Airbnb as a high-flyer in the sharing economy provided exciting perspectives.

Market

How the MOQO Summit 2025 went

Even minor damage to a vehicle can quickly cause major costs - especially if it is detected too late or not at all. Bosch RideCare helps carsharing providers and car rental companies to prevent exactly that: through precise real-time detection of bodywork damage, rule violations such as smoking in the vehicle and risky driving behavior. As the world's largest automotive supplier, Bosch combines decades of experience and technological innovation in a smart product - ensuring a high level of transparency and protection for its own vehicles.

Market

Bosch RideCare: Transparency for vehicle damage and rule violations in carsharing

Fewer parking spaces, better quality of life - and a flexible sharing service right in the middle: In the Quartier FÜRstenried West in Munich, überall GmbH is demonstrating what modern neighborhood mobility can look like. The great interest and steadily growing usage figures prove the potential of tailor-made and well thought-out mobility solutions for residential districts - for providers and residents alike.

Best Practice

Neighborhood mobility in Munich-Fürstenried: A promising project

With stations primarily at train stations, Flinkster, as the carsharing service of Deutsche Bahn, complements public transport and creates connected mobility for travelers in Germany and beyond its borders. Partnerships with other carsharing providers play an important role in this. In this interview, Nils Reißig, Head of Carsharing at Deutsche Bahn Connect GmbH, explains the motivation behind the collaboration with carsharing partners and how it works.

Market

Flinkster: Together with partners for nationwide connected mobility

Damages remain a challenge as well as a cost factor for carsharing operators. With many different drivers and short trips, allocating damage to the responsible driver isn’t easy. AI-based damage detection services promise a solution: We spoke with Nils Bertels from carvaloo about their technology and how operators can benefit from it.

Market

carvaloo: How AI damage detection eliminates manual effort for fleet operators

What can the world of shared mobility learn from Airbnb, one of high-flyers of the sharing economy? Andrea Cordani, Senior Business and Operations Lead at Airbnb, shared his perspective on this with us. We believe it’s crucial to regularly look beyond the confines of your own backyard and get inspiration from different yet similar industries. Which is why we invited Andrea to share more of his insights at the MOQO Summit 2025.

Market

What do Shared Mobility and Airbnb have in common?

Keeping fraudsters out while granting good users fast and easy access to your vehicles - that’s the key challenge when it comes to identity checks. Jumio offers AI-driven solutions for shared mobility operators who want to secure their business and meet regulatory compliance.

Market

Jumio: The importance of knowing your customers

Telematics systems are a must-have for carsharing providers in order to connect vehicles to booking and fleet management systems and to provide drivers with keyless access to their vehicles. In this interview, Reiner Langendorf, Partner at Convadis AG, tells us what is important when choosing telematics and how the market could change in the future.

Market

Convadis: Operational efficiency thanks to modern telematics systems in carsharing

Will we still need driving licences in the coming decades or will we only be mobile autonomously? This question is on many people's minds. Also those who currently offer carsharing or other mobility services - because autonomous vehicles could shake up the market considerably. We have brought ourselves up to date and mapped out three possible scenarios for the impact of autonomous driving on carsharing.

Market

Autonomous driving and how it could affect carsharing

For shared mobility services to be successful in the long term, they often need more than just a broad user base - for example, so-called anchor customers. This is because anchor customers make a decisive contribution to the stability and predictability of sales. In this article, you will find out why this is the case and how you can attract anchor customers for your service.

Education

Stabilize your sharing offer with anchor customers

At a time when environmental awareness is growing and urbanization is advancing, cities and residents are looking for sustainable and efficient mobility solutions. Mobility-as-a-Service platforms have a promising message: they want to seamlessly integrate different mobility services and create easy access to them. So far, so good - but what does this mean for shared mobility providers? What are the advantages and disadvantages of being integrated into a MaaS platform? This article provides an overview of the factors that play a role in relation to MaaS in order to help you as a sharing provider with decision-making.

Market

MaaS: What's in it for operators?

In mid-May, the MOQO Summit 2024 took place in Aachen, a meeting of shared mobility operators, service providers and mobility experts from Europe, Australia and the USA. In the setting of the Digital Church, this 1.5-day event became a hub for ideas and innovation with the common mission of moving shared mobility forward.

Market

Recap: MOQO Summit 2024

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