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Basics

Title

Together We Grow

Date

14 / May / 2024 | 11:45 - 

15 / May / 2024 | 13:00

Location

Digital Church Aachen

Jülicher Str. 72a, 52070 Aachen

Description


Growth isn’t necessarily only about expanding to new markets or adding to your fleet. Growth also means becoming more stable and gaining more clarity. 

At the MOQO Summit 2024, we're diving deep into the core of shared mobility businesses, exploring the roots that sustain and nurture while reaching for new horizons that drive growth. 

Sponsors

Floyt

What happens when a carsharing provider decides to integrate its vehicles on a large, well-known car rental portal? What is the difference compared to local MaaS platforms? How does the move change the operational business? FLOYT reports on specific examples and the effects on the carsharer. The operator of the billiger-mietwagen.de portal also gives an insight into its plans for the coming years.

 

Convadis

Convadis produces cost-efficient and innovative access systems for car sharing organizations and pool vehicles for over 30 years. Convadis telematics products are used in over 20 countries. The fleet sizes of Convadis customers vary greatly, from just a few to over 3000 vehicles. By connecting to the MOQO platform, sharing providers receive a flexible, powerful and efficient complete solution.

 

Carvaloo

Damage claims are a costly affair for car sharing operators - especially because it is often impossible to prove who caused the damage. Carvaloo offers the solution: with its AI-based damage detection, even minor damage is reported to the fleet operator in real time.

Based on acceleration data, Carvaloo's artificial intelligence, which has been trained over many years, recognizes even the smallest shocks and distinguishes between actual damage and irrelevant events, such as a door slamming or driving over a bump. By adding contextual information, damage events can be recreated in detail and, compared with the corresponding booking, clearly assigned to the person responsible.

At MOQO Summit, the Automotive Tech Company, headquartered in Essen, will offer a demonstration of real practical cases and inform providers about their individual possibilities and advantages.

 

Motum by Repairfix

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Jumio

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Speaker

Dr. Anna Mayerthaler 

ÖBB

Shared Mobility powered by ÖBB - what it needs to offer a service users love

Dr. Anna Mayerthaler is pursuing the vision of a connected and sustainable mobility. With the specific aim of bridging the first and last mile for rail passengers in Austria. By integrating sharing offers together with on-demand services on the wegfinder platform, she links services and providers under the ÖBB umbrella brand. To this end, the focus of the collaboration with MOQO is on developing an attractive bikesharing offer for employees, but also for tourists and citizens. At the summit, she will talk about challenges and opportunities in implementation and her assessment of the market in general.

3 Questions to Dr. Anna Mayerthaler

Daniel Jamison 

Popcar, Australia

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Mirko Behnert 

FLOYT / Billiger Mietwagen

Integrating carsharing in rental car portals - What’s in it for operators?

What happens when a carsharing provider decides to integrate its vehicles on a large, well-known car rental portal? What is the difference compared to local MaaS platforms? How does the move change the operational business? FLOYT reports on specific examples and the effects on the carsharer. The operator of the billiger-mietwagen.de portal also gives an insight into its plans for the coming years.

Manuele Fragnito

Mobility

Rethinking software and process architecture

Manuele Fragnito is a digitalization and shared mobility expert at Mobility, one of the most successful sharing organizations in the world. He has an inspiring vision for a future-oriented, scalable and robust sharing company architecture in terms of processes and software. In his presentation at the MOQO Summit 2024, Manuele will share exciting insights and help other providers to critically scrutinize their own set-up.  

Dr. Michael Minis

MOQO, CEO and co-founder

What's ahead and how to prepare as a shared mobility operator?

Demand and supply in shared mobility are changing faster than ever before. Opportunities for car and bike sharing operators are created by the ban of kick-scooters and a new level of cooperation between shared mobility operators and Mobility as a Service (MaaS) are required by many cities.

Michael knows about the evolution and relations in the shared mobility sector. Through numerous discussions with experts and by the release and development of software products.

Based on this, he has been able to consult many operators and develop a suitable product strategy together with the MOQO team. Main requirements: scalability and design options for profitable business models, in this fast changing environment.

He will share his view on the status quo as well as the challenges and opportunities of the next 12 months.

Sophie Stigliano 

Urban Standards, Director and Strategist

Upgrading the DNA of cities with sharing

Sophie Stigliano works on the future of urban mobility for over 15 years. She has been the director of Urban Standards GmbH since it was founded in 2015. Its mission is to renegotiate the relationship between mobility and urban development and to help investors develop integrated mobility solutions for neighborhoods and operate them with partners in the long term. 

In her presentation, Sophie will report on where to start now and how to proceed in order to develop sustainably successful mobility offers - with a view to the future of cities.

Pit Reiter

Flex / CFL

Review of 5 years of growth: Milestones and future plans

Pit Reiter is Managing Director at FLEX, the leading carsharing provider in Luxembourg and a subsidiary of the Luxembourg rail company CFL. The sharing service celebrated its 5th anniversary in 2023, marking a number of milestones and successes. The service now comprises over 250 vehicles at 62 stations throughout the Grand Duchy of Luxembourg. At the summit, Pit talks about the biggest learnings and the plans for the next 5 years.

Stefan Carsten

Mobility Expert 

The future of mobility - Will shared mobility even reach the countryside?

Stefan Carsten is a futurologist, an urban development and mobility expert. During his time at Daimler, he designed the concept for the car sharing service Car2Go - at a time when free-floating car sharing was not yet a common term. To this day, he is considered a thought leader and advises players from all areas of the mobility industry.

What is the status quo of the mobility revolution? Can shared mobility also work in rural areas? Which concepts can work? Stefan answers these questions and more in his talk at the MOQO Summit.

Workshops

Telematic Troubleshooting (DE)

Jan Jaeger

In this workshop, you will learn about proven troubleshooting measures for cloud boxes and get to know a new communication channel. The workshop not only includes tried-and-tested solutions, but also offers the opportunity to experience the new features in a small role-playing game. Let's optimize your efficiency together!

Platform Business Setup (DE)

Guido Schlüper

Which fundamental considerations you should take into account when designing your business model?

We will use examples to show you what impact this has for you as a provider, but also for users.

Operators Best Practice (DE)

Luisa Mangen

In this workshop, experienced users share practical tips and answer your questions to help others with their challenges. Learn first-hand how to achieve your goals more effectively. Get valuable insights to improve your operational work and communication.

B2C support, improve together (DE)

Luisa Mangen

This workshop provides an overview of B2C support, presents the current situation and manages the expectations between MOQO Managed and you as a car sharing provider. Together, problems will be identified, weaknesses uncovered and solutions developed to increase the efficiency and quality of support. The aim is to define clear action steps for improved cooperation.

Setup from scratch (DE / EN)

Guido Schlüper

Every beginning is difficult? No, but a little hard work is necessary.

When we hand over your new account to you, it needs to be filled with life. 

In this workshop, we will show you the first important steps in setting up your account.

From the master data, general terms and conditions, parking spaces and tariffs to the vehicle specifications, damage categories and provisioning.

Marketing: Integrate MOQO features (DE)

Kilian Baums

The continuous expansion of your customer base is fundamental to long-term growth as a sharing provider. In this workshop, you will find out what opportunities your sharing platform offers you and how you can make the most of them.

Implementing Digital Claims Management with Repairfix

The challenge is to operate claims management efficiently and implement it in a resource-saving manner. 

This workshop invites participants to exchange knowledge and to present and discuss practical examples. 

Motum by repairfix, a company for digital claims management, introduces itself. 

Providers who already use this service will report on their experiences / successes.

Thriving Despite Fraud: Best Practices Workshop

What are the biggest challenges that you as a car sharing provider face when it comes to fraud? Dive into the intricate details of fraud and uncover the specific pain points. How can we effectively combat fraud in the car sharing industry? Let's brainstorm together and devise innovative strategies to fortify the industry against fraudulent activities.

How to monetize in Data driven damage detection

The workshop aims to help providers optimise their services through data-driven demand recognition and thus increase their monetisation. Innovative solutions such as BoschBox and carvaloo will be presented to detect damages and unwanted behaviour related to mobility services. Through practical case studies and discussions, alternative methods of monetisation through data will be explored to combat fraud and increase customer satisfaction.

Successful business of MaaS

"Mobility as a Service" enables a single application to provide access to various forms of mobility.

Specifically, this involves the integration of station-based car sharing in check24. 

This connection increases visibility and gives providers access to new customer groups.

Tailored Touch: White Label App Customization Workshop

This workshop invites all white label app owners to explore customization options and exchange ideas. This session focuses on gathering diverse ideas and preferences by actively involving everyone's opinion. Join us to shape the conversation and explore the possibilities of app customization.