Ayvens Nederland manages several hundred sharing vehicles, especially for B2B customers. To ensure that everything runs smoothly and the vehicles remain ready for use, efficient fleet management is essential. An essential part of this for Ayvens is the class booking function: this enables flexibility for providers and reliability for drivers.
“The most unique thing about this feature is that MOQO allows a customer to set up their own vehicle class setting, based on their wishes.” - Abdel Zaim, Ayvens Nederland
“Know your customer.” - Junior del los Reyes, Ayvens Nederland, on the question of what he would advise other sharing providers to do to get started
Ayvens was created in May 2024 from the merger of ALD Automotives and LeasePlan - with the unifying vision of shaping the (sustainable) mobility of the future. The core of the company lies in offering leasing and subscription models for vehicles, both for companies and private individuals. In addition, Ayvens offers fleet management services and other mobility solutions, including shared mobility services for companies, municipal facilities and residential areas.
Until the beginning of 2022, Bilkollektivet served all customers with a "one-fits-all" offer. However, with increasing competition in the sharing market in Oslo, a new strategy was needed: Bilkollektivet analyzed its customers based on the intensity of their use and designed three different offers for new customers to choose from. As a result, not only did the number of users and regular income from membership fees increase, but so did user satisfaction.
