The efficiency of processes has a major impact on customer satisfaction and the success of your business. At MOQO, we dedicate ourselves to operational excellence. We focus on the development and support of your sharing operations.
Visit the MOQO Summit 2021 to gather with the community of MOQO Partners striving to achieve the maximum customer satisfaction. Learn from Sharing Experts how to build communities, market effectively and leverage the strength of the MOQO Service.
Spin is an independent subsidiary of Ford Motor Company and develops smooth mobility concepts.
As a leading trendsetter and trend scout in the field of Future of Mobility, the strategy consultancy McKinsey & Company provides insight into their view of shared mobility.
Mobility blogger and influencer Augustin Friedel's analysis and views are compelling.
How to generate strong growth in a highly competitive market while achieving profitability?
Why do we believe that operational excellence is key?
The MIA Mobility Engine helps cities and businesses make data-driven decisions about mobility infrastructure and offerings. Topic: How can data-driven decisions be made?
Cartec specializes in equipping vehicle fleets with telematics systems throughout Europe. Topic: How can the selection and installation of telematics determine the quality of service?
Zoba increases the profitability of mobility operators through decision automation. Topic: How can software support fleet management processes?
What are best practices in marketing and community growth for a vivid shared mobility offer? Topic: How can effective marketing support community building and growth?
What challenges arise in operations and how do the members of the MOQO network deal with them?
Why sharing providers should focus on their work processes
Focussing on Operational Excellence helps Sharing Providers to achieve competitive advantages and run a successful sharing business.
Get to know some tools and methods to start improving on your workflow and the utilization of your service.
So that you don't stare at a blank sheet of paper forever, but have a concrete actionable roadmap, here are 5 possible first steps on your OPEX journey.
Users profit from Operational Excellence as much as the Sharing Providers themselves. Learn how to optimize your processes step by step.
Operational Excellence is a constant learning process. Be inspired by our further recommendations about the topic.