For Cartec, the path to operational excellence has three stages:
- As part of the development and continuous adaptation of the corporate strategy, the focus is on defining benchmarks and targets for individual processes or process performance.
- Subsequently, after the start of the process recording, this is regularly evaluated to check whether it is in line with the strategy and process requirement.
- In the process optimization phase, prioritization is carried out on the basis of costs, risks and performance as well as optimization of products and services.